Subscription Policy

At BYM Skin Care, we believe consistency is the key to managing KP-prone skin. Our subscription plans are built to mirror your skin’s natural renewal cycle, ensuring you never run out of your essential ritual.

By purchasing a subscription, you agree to our recurring billing terms below.

1. Subscription Plans & Cycles

We offer three distinct delivery rhythms to fit your long-term skincare goals. Your payment method on file will be automatically billed, and your product will ship based on the cycle you choose:

The Reset (30-Day Cycle): Billed and shipped every 30 days (1 tube).
The Rhythm (60-Day Cycle): Billed and shipped every 60 days (2 tubes).
The Renewal (90-Day Cycle): Billed and shipped every 90 days (3 tubes).

2. Founding Member Benefits

Price Lock Guarantee: If you joined as a Founding Member, your exclusive discounted pricing is locked in permanently for as long as your subscription remains active.
Free Shipping: All subscription plans shipped within the USA qualify for Free Shipping for the lifetime of the subscription.

3. Flexibility & Modifications

Your skin’s needs can change, and your subscription is entirely under your control. There are no contracts, lock-in periods, or hidden fees. You can request adjustments to your plan at any time, including:

Skipping a Shipment: If you have extra product left over, you can skip your next upcoming delivery.
Pausing / Changing Dates: Delay your next billing date to a time that better suits your rhythm.
Switching Cycles: Move between the 30, 60, or 90-day plans as your skin stabilizes.

4. Cancellation Policy

You can cancel your subscription at any time without penalty.

How to Cancel: Because our customer portal is currently undergoing updates, all cancellation and modification requests must be sent via email to info@BYMSkincare.com.
Notice Period: To avoid being billed for your next cycle, you must email your cancellation request at least 1 week (7 days) prior to your next scheduled shipping date. This gives our team enough time to halt the shipment and stop the automated billing cycle.

Once our team processes your request, you will receive a confirmation email. You will not be charged for any subsequent cycles unless you choose to reactivate your plan.

5. Billing & Failed Payments

Automatic Charging: Your card will be automatically charged on the calendar day corresponding to your initial purchase cycle.
Failed Charges: If a recurring payment fails (e.g., expired card, insufficient funds), our system will automatically attempt to retry the payment. We will send an email notification to alert you so you can update your billing details and prevent any interruption to your delivery rhythm.

Need Assistance?

If you need help adjusting your cycle or want to make changes to your plan, please reach out to our support team at info@BYMSkincare.com or visit www.BYMSkinCare.com.